Tudor Artisans : Consultation Services

Phone: 404-474-3282 Fax: 404-474-4360 Location: Atlanta, GA Email: info@tudorartisans.com

Tudor Design Services and Product Warrantees

Tudor Design Services
We provide Tudor design services that help fill in the important gap between the architect's general plan and the builder's implementation. We have experienced Tudor designers that are extremely knowledgeable about historical Tudor details -AND- we can also fabricate them. We have a huge Tudor and Gothic library of reference material to aid your project. This bibliography of books is available by request. Additionally, many materials are available via e-book purchase. Our design drawings are professionally made using AutoCAD which can be easily inserted into a larger architect's drawing. Our drawing time is expedited due to most of our product's drawings are already available. Our design services can include an on-site visit to your project. Our fee is $95 per hour (including travel time). Extreme travel expenses may also be charged depending on the project. Our skilled team can certainly help you obtain the authentic Tudor results you seek!

Design Review Special We currently offer a service package that includes a complete review of your architectural plan and a critique with suggestions for additions and/or modifications (up to a 20 item list). The critique would also include many photos and/or drawings (existing) with explanations to help you understand how the proposed changes would improve your project. We are offering this service right now for $600.

Product Warrantees
We warrantee our products for 1 year against manufacturing defects. Shipping breakage does occur at times, and this must be reported immediatly upon receipt of the products. You should inspect the product upon receipt and notify the shipper and Tudor Artisans within 24 hours of receipt. Otherwise, we cannot be held responsible for onsite damage or theft. Our goal is to have 100% satisfaction. If you are displeased with the products you receive then we will work with you as much as possible to ensure your satisfaction. We take great pride in our work, but at times can make mistakes due to mis-communication or misunderstanding. This will hopefully be minimized by email verifications that should be reviewed for correctness. If it is discovered that incorrect information was received by Tudor Artisans for a product order, then it will be up to the discretion of Tudor Artisans if some modification can be attempted or a return accepted. If a return is accepted in any case, then the buyer will minimally pay for crating and shipping back to Atlanta, Georgia. This is especially true for custom products that are made to order. Standard products can be returned (if not damaged in any way) at the expense of the buyer for proper crating and shipping. If the product is deemed re-sellable, then the remaining payment will be refunded via Paypal (or other acceptable mechanism). It will remain the discretion of Tudor Artisans if returned product will be repaired, replaced or payment refunded.

Date of last Modification: January 1, 2007 Contact: info@tudorartisans.com